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Forecasting

ConcentricForecasting
retail_analytics

Why You Should Be Analyzing the Point of Sale in the Customer Journey

People typically go through a journey before purchasing a product or service, which may include several stages. They become passively aware of options, actively do research, talk with friends and family members, evaluate their options, and then visit retailers or shop online. After the purchase, they engage with the product or service. Eventually, they may repeat the purchase again.

chinese system thinking

Systems Thinking: A Lesson From History On Strategic Decision Making


Assuming that “past performance will predict future behavior” is a textbook example of linear thinking.
 
Two recent economic and political situations illustrate deficiencies in linear thinking.[i] We thought the economy was going to continue to improve in 2008, mostly oblivious to the sub-prime mortgage lending crisis and the ensuing “Great Recession.”

improv analytics

How Improv Classes Taught Me To Be Better At Analytics

When analytics is done in a silo, the breadth and depth of the analysis will be constrained to the experience and expertise within that silo.
 
We find that organizations get more effective answers when working collaboratively as part of a team. Some improvisation is required to define business questions more broadly and integrate a wider range of data and insights from across multiple disciplines.

How to Respond to Market Changes in Pricing, Distribution & Advertising

How to Respond to Market Changes in Pricing, Distribution & Advertising

A surging competitor is dropping their prices by 20 percent. Distribution is dropping as a key retailer is closing stores across markets. A flood of new advertising tactics are becoming available. Which of these market changes should I respond to?  How should I respond to them?  How will they impact my business?